Q: What format can I export my logo into?
Image formats: JPG, PNG, GIF
Vector format: SVG (which can be opened in Illustrator)
Q: How do I have a logo with Transparent background?
Make sure there is no color fill for your background in your artwork editor. When there is no color fill, you should see the grid system in the background. When you have completed editing your artwork, export your file as PNG.
Q: When adding my own custom images using the "Add Image" function, what formats are accepted and what are not?
Only JPG, PNG, GIF image formats are accepted. Other formats such as PSD, AI, EPS, etc are not supported by our software
Q: Is your software a web based or desktop application?
Logo Genie Pro is a web based application hosted on our server. It can be access from anywhere, anytime. Our updates are also timely and automatic so you won't have to worry about the technical stuff to manually upgrade yourself. So, there's nothing to install. Just log in with the web browser you already have to create your logo!